For assistance please call 1300 554 567 a local call Australia wide between 8.00 am to 6.00 pm Monday to Friday or send an email to firstname.lastname@example.org.
Mobile phone callers please ring 0402 024 671 during support hours or SMS outside support hours but please note that normal mobile phone charges apply.
Any email alleging to be from Spiderweb that is not properly signed with full contact details is a HOAX.
Don't forget you need to use your FULL EMAIL ADDRESS to login to your email account and if you have never used Webmail before then see our support page.
Webmail is not compatible with older versions of Internet Explorer on Windows XP as these older browsers are now officially obsolete and generally insecure so users will need to use either Mozilla Firefox or Google Chrome to access Webmail.
I would just like to send many thanks for talking me through the set up on my new laptop. Where else could you find such a personal service, I have been with Spiderweb for over 10 years and has always been the same person to person format. John R.
Thanks for all the top service over the years and for still being there for us! I'd be lost if I had to use one of those mega impersonal companies! Best regards, Naida
I have friends with the big guys like Telstra and Optus and they seem to have such a hassle to make simple changes like this. Wouldn't be without you guys. I appreciate the personal service and ease of making changes. Many thanks, Warwick
I am very happy with the service and support I receive both at home and our club, and think this is worth every cent I pay. Jean
Thanks so much for your help this morning...thats why I stay with Spiderweb!! Regards, Margaret
Exactly what I want! Many thanks for doing this so quickly. Cheers - Trevor
Thanks very much for the detailed reply on this problem. As someone who has been involved in implementing many systems over the years, I appreciate your efforts. Many thanks, Graham