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SPIDERWEB Terms & Conditions
Australia-wide Internet access
This is Spiderweb's Standard Terms And
Conditions for the Supply of Goods and/or Services. It applies to you if you are a
Spiderweb subscriber or user ("you"). It is intended to ensure that you know
your rights and obligations when using Spiderweb's services. Please read it carefully. It
is a condition of your use of our service that you comply with the terms of these terms
and conditions. Please look out for any amendments to the Terms and Conditions that
Spiderweb ("we") might make in the future. From time to time we will make
amendments to them by giving you notice of the change and you will then be obliged to
comply with the policy as amended.
1. Definitions
The 'Agreement' means Terms and Conditions and the details on the Application for
Spiderweb Internet Account.
The 'Customer' refers to all other persons, companies, or other entities identified on the
Application for Spiderweb Internet Account.
By Law, persons under the age of 18 years may not hold a Spiderweb account without the
written permission of a parent or guardian.
The 'Service' means the computing and communication service known as the Spiderweb
Internet Service, as modified from time to time.
2. Application and Variation of these Terms
These terms and conditions are the terms on which Spiderweb provides services or goods to
its customers, modified by any written contract between Spiderweb and its customers in any
particular case. The terms so modified constitute the agreement in its entirety and
supersede prior agreements. Spiderweb may modify these terms as applying to any agreement,
the pricing structure for any Service or the terms of the operation by general notice on a
page of the Internet referred to on the Spiderweb Home Page, and any use after that
publication will constitute an acceptance of that modification.
3. Charges
The customer must pay for all goods and services as agreed from time to time. In
particular the Customer must pay all Service time charges, minimum charges and other
amounts incurred by the Customer or its designated Users or incurred as a result of any
use of the Customer's password (whether authorised or not) in accordance with the billing
option selected. These charges include but are not limited to charges for any purchase
made through any Service and any surcharges incurred while using any supplementary
networks or Services other than the Service. Time charges are charged to the next minute
in minute increments. For the purpose of billing, a megabyte is defined as 1,000,000
bytes.
4. Customer Costs
In addition the Customer must provide and pay for:-
the installation and use of telephone lines and all other equipment needed to access the
Service at their own cost; (it is the responsibility of the Customer to ensure that the
call is billed by their Telephone Service Provider at the local rate); all government
taxes, duties and levies (if any) imposed on the customer or Spiderweb in respect of any
Services or goods supplied.
5. Payment of Accounts
The Customer must pay all amounts billed in accordance with the billing option that they
are on. No credit terms are given to Direct Debit or Credit Card accounts. Upon
registration of a Credit Card account, the Customer gives Spiderweb authorisation to debit
their credit card for all charges. Billing period is per calendar month. A pro-rata
payment is made in the first month so that subsequence payments are due on the first of
each month. Billing invoices will be sent by email to the Customer's Spiderweb Email
address.
6. Security Deposit
Spiderweb may require the payment of a security deposit before providing the service, or
as a condition of continuing any Service, and may use the security deposit to meet any
costs, loss or liability incurred by the Customer. When the Customer has fully performed
his or her obligations, Spiderweb shall return the outstanding balance of the security
deposit, without interest, to the Customer.
7. Credit Checks - Privacy Consent
The Customer consents to Spiderweb obtaining a credit reporting agency containing personal
information (as well as information concerning commercial creditworthiness and activities)
for the purpose of assessment by Spiderweb of an application for credit (whether
commercial or personal) or for the purpose of the collection of payments which are
overdue.
8. Publication at Customer's Risk
The Customer accepts responsibility for all information and material issued by the
Customer over any Service, and indemnifies Spiderweb against any liability in relation
thereto. In particular the Customer undertakes that it shall not publish or issue any
information which is illegal. The Customer also acknowledges that Spiderweb does not vet
or approve any information or material available through any service and that Spiderweb
does not accept any liability. To the full extent permitted by law the Customer accesses
and uses such information and material at his or her own risk.
9. Acceptable Use
The Customer agrees to abide by Spiderweb's Acceptable Use policy as outlined on a
separate document. Please click below to view the Spiderweb's Acceptable Use Policy.
10. Provision of Service
The Service provided to the Customer is not fault free and relies on factors outside the
control of Spiderweb. The Service is provided to the customer at such times and by means
as Spiderweb decides from time to time.
11. Exclusion of Liability
Except as provided in clause 12. Spiderweb is not liable to the Customer or any other
person for:-
any cost, loss or liability (including loss of profit or other consequential damage)
arising from Spiderweb's supply or failure or delay in supplying any goods or Services;
the content, context or confidentiality of any communications made using any Service.
Spiderweb is not able to provide support for software not supplied by Spiderweb, this
includes software downloaded from the Internet. |
Click HERE for Spiderweb's Acceptable Use Policy |
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